This policy applies to the website trubina-hom.ru, its personal account area, and related services operated by Marina Trubina ("we", "the Operator"), including our messaging chatbots (Telegram, MAX) and the Instagram account @trubina_hom.
Name, phone number, email address, messenger identifiers (Telegram, MAX, Instagram), consultation booking history, and any information you voluntarily share with us in conversations.
Booking consultations, responding to inquiries via messengers and social networks (including Instagram Direct messages and comments), managing club subscriptions, and service-related notifications.
Data is processed with your consent and only to the extent necessary to provide our services, in accordance with applicable data protection law.
Data is stored on servers with encrypted transmission (TLS) and role-based access control. Only personnel involved in providing the services have access. We do not sell or share your data with third parties, except service providers required to operate our services (payment processors, messengers, hosting providers), and only to the extent necessary.
You may request access, correction, blocking, or deletion of your personal data, or withdraw your consent, by emailing trubina.medic@gmail.com or via our official service chats. Requests are fulfilled within 30 days, except where retention is required by law.
To delete your data, email trubina.medic@gmail.com with the subject "Data deletion", specifying the services you used and your identifiers (phone, email, messenger username).
Email: trubina.medic@gmail.com
Published: August 26, 2026